CSR with English

Sofia, Sofia City Province, Bulgaria
BPO - Customer Support

For more than 15 years Easy Consult has been a trusted partner for tailor made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer or an experienced executive our team has been delivering in a time efficient and high quality manner.

On behalf of one of our clients, we are looking for CSR With English to join their team.

What you will be doing:

  • You will be the first point of contact for our clients with account related questions via chat, phone or email;
  • You will work closely with other internal and external departments to help solve customer queries and issues;
  • You will work on a flexible shift schedule (no night shifts) that will allow you to combine work with your studies or hobbies.


  • You should be fluent in English - both written and verbally;
  • You should be willing to learn and develop within the international company;
  • You should be a positive, friendly and flexible individual who is confident in communicating with colleagues and players;
  • Pro-active attitude;
  • Excellent analytical skills;
  • Problem solving attitude;
  • Strong critical thinking.

Bonus Points :

  • Previous experience in customer service.
  • Previous experience in online gambling industry;
  • Keen interest in sports.

As a company employee you will receive:

  • Competitive Salary;
  • Work from home policy during Covid-19 situation
  • The chance to be part of a challenging, motivating and dynamic industry;
  • Real opportunities for personal and professional development within the company;
  • Two week training and buddying process;
  • Additional health insurance and Life insurance;
  • Food vouchers;
  • Transportation allowance;
  • Regular team buildings, team events and happy hours filled with free drinks and snacks;
  • Increased number of vacation days based on your length of service in the company;
  • Fancy recreation area that includes a pool table, table tennis, massage chair, Play Station 4, mini football;
  • Great office location next to “The Mall”
  • Considerate Team Leaders to review your shift preferences a month ahead and make planning easier.

If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017

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