Chat Support Specialist with French

Plovdiv, Plovdiv Province, Bulgaria
BPO - Customer Support

For more than 15 years Easy Consult has been a trusted partner for tailor made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer or an experienced executive our team has been delivering in a time efficient and high quality manner.

On behalf of one of our clients, we are looking for Chat Support Specialist with French to join their team.

You have to be dynamic, resilient with a positive attitude and excellent interpersonal skills.

What you will be doing:

  • Supporting premium clients via live chat and outbound calls;
  • Providing great customer experience by managing customer’s expectations;
  • Resolving queries;
  • Offering in-depth product knowledge;
  • Monitoring and engaging consumer questions;
  • Ensuring the best consumer experience possible is provided.

Requirements:

  • Verbal and written fluency in French;
  • Verbal and written fluency in English;
  • Previous customer service experience will be an advantage;
  • Excellent communication skills;
  • The ability to multitask.


The company offers:

  • Competitive salary;
  • Pay for Performance bonus;
  • Private Health/Medical Insurance and Eye Care Reimbursements;
  • Reimbursement program;
  • Rent insurance allowance;
  • 20 Annual leave days.



If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017

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