Customer Support with French

For more than 15 years Easy Consult has been a trusted partner for tailor-made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long-lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer, or an experienced executive our team has been delivering in a time-efficient and high-quality manner.

Our clients are the most preferred employers in the country! We are looking for motivated people with the ability to absorb and retain information quickly and to present ideas in user-friendly language.

Your Responsibilities:

• Supporting customer through different channels (inbound calls and messages)
• Analysing and solving customers queries
• Sharing information on administrative and technical requests (products, invoices, etc.)
• Making changes to the system
• Forwarding faults or calls to other departments.

Our requirements:

• French C1+ level is a must
• English B1
• Customer-oriented thinking and attitude
• Excellent organizational and communication skills
• Good knowledge of MS Office
• Willingness to work in shifts.

What's in it for you:

• Friendly work atmosphere and positive environment with great work-life balance
• A multinational environment, with strong ties to UK business culture
• Access to our Employee Network Groups, which represent every strand of diversity and allow
• colleagues to connect and learn from each other on an open, inclusive platform
• Food stamps
• Additional medical insurance

And if this job is not the right match for you, but you know a person who is a perfect fit on the requirements listed, please share the link or recommend your friend and get a refer-a-friend bonus!

Our services are free of charge for candidates.

All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017.