Technical Support Representative with German

Sofia, Sofia City Province, Bulgaria
BPO - Technical Support

For more than 15 years Easy Consult has been a trusted partner for tailor made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer or an experienced executive our team has been delivering in a time efficient and high quality manner.

On behalf of one of our clients we are looking for Technical Support Representative with German and English to join their team.


What you will be doing:

  • Perform level 1 resolutions in support of B2B customers;
  • Diagnose and resolve technical issues, related with laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;
  • Maintaining technical proficiency in all hardware and software, utilized by the clients;
  • Uninstall, reinstall software applications;
  • Verify proper hardware and software set up;
  • Resolve username and password problems;
  • Assist with navigation around application menus;
  • Troubleshoot email, VPN and other issues;
  • Collaborate with colleagues and other resources in support of complex issues.


Requirements:

  • Fluency in both German and English;
  • Knowledge of MS Office, Windows and Internet applications;
  • High school diploma;
  • Excellent interpersonal and communications skills;
  • Willingness to learn and obtain new skills and competencies in technology;
  • Ethics, Team work and Positive attitude.

The company offers:

  • Competitive salary and performance bonuses
  • Opportunity for career progression
  • Young and vibrant team environment
  • Social benefits package
  • Professional on-boarding and on-going trainings

If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017

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