Technical Support Representative with German

For more than 15 years Easy Consult has been a trusted partner for tailor-made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long-lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer, or an experienced executive our team has been delivering in a time-efficient and high-quality manner.

On behalf of one of our clients we are looking for a Technical Support Representative in German and English to join their team:

What you will be doing:

• Perform level 1 resolutions in support of B2B customers;
• Diagnose and resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package,s and other applications;
• Maintaining technical proficiency in all hardware and software, utilized by the clients;
• Uninstall, and reinstall software applications;
• Verify proper hardware and software setup;
• Resolve username and password problems;
• Assist with navigation around application menus;
• Troubleshoot email, VPN, and other issues;
• Collaborate with colleagues and other resources in support of complex issues.

Requirements:

• Fluency in both German and English;
• Knowledge of MS Office, Windows, and Internet applications;
• High school diploma;
• Excellent interpersonal and communications skills;
• Willingness to learn and obtain new skills and competencies in technology;
• Ethics, Teamwork, and a positive attitude.

The company offers:

• Competitive salary and performance bonuses;
• Opportunity for career progression;
• Young and vibrant team environment;
• Social benefits package;
• Professional on-boarding and ongoing trainings.
  
  

If this opportunity sounds appealing and fitting for you and your future career development, dont hesitate and apply. Send us your CV in English and we will contact the shortlisted candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match for the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated with strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017