Onboarding KYC Agent with German

Sofia, Sofia City Province, Bulgaria
BPO - Customer Support

For more than 15 years Easy Consult has been a trusted partner for tailor-made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long-lasting relationships with our clients, candidates, and employees.

For one of our clients, an international fintech company with a European banking license, we are looking for Onboarding Agents with German to join their team in Sofia.

Main Responsibilities for the Position:

  • First-line quality onboarding, handling according to our processes, and identifying any issues that can occur with it;
  • Spot fraudsters and fraud indicators;
  • Escalate questions to the second line onboarding.

Requirements:

  • Fluency in German Language;
  • Good command of English language;
  • High computer literacy;
  • Attention to detail.

The Company Offer:

  • Competitive salary and stock options that grow as you grow;
  • 25 Annual leave days;
  • Additional Health Insurance;
  • Free of charge Multisport pass;
  • Great colleagues that share your mindset;

Opportunities to learn and grow - Possible careers paths are:

  • Specialization into fraud specialist
  • Specialization into quality specialist
  • Further growth into the company

If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply.

Send us your CV in English and we will contact the shortlisted candidates as soon as possible.

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