Customer Support Specialist with German

Sofia, Bulgaria
BPO - Customer Support

Easy Consult was established in 2004 and is the fastest growing Bulgarian Recruitment company on the market, focused on Experts and Management search in a broad range of industries and job roles. Our team is dedicated to the idea of delivering timely and customized services to the clients – some of the most prominent and preferred employers in the country.

On behalf of one of our clients, a leading customer support centers in Bulgaria, we are looking for someone self-motivated and ready to achieve results to join their team as Customer Support Specialist with German.

What you will be doing:

·        Communicate with customers using chat, email and phone;

·        Answer customer queries in timely and professional manner;

·        Collaborate closely with other team members and colleagues in the office;

·        Take part in additional activities you would find interesting for you;

·        Guide customers into finding the best solution for them.


Requirements:

·        Fluent written & spoken German language;

·        Good English language skills;

·        Computer knowledge such as MS Office, Internet & fast typing skills;

·        Friendly and communicative approach;

·        Desire to collaborate in a team;

·        Self-driven character;

·        Customer orientation;

·        Ability to easily deal with challenging situations.

The company offers:

·        Top-notch salary;

·        Monthly performance bonuses;

·        Additional health insurance;

·        Food checks;

·        Half price sport cards;

·        Additional paid leave;

·        Working hours, organized in shifts; 24/7;

·        Taxi vouchers;

·        Career advance & learning opportunities;

·        Game room (play station, foosball & pool table);

·        Free snacks and beverages in the office;

·        Team buildings and events;

·        Health & Wellbeing initiatives;

·        Internal Refer-a-friend bonus program.

If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 392/02.03.2022

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