CSR with Italian

Sofia, Sofia City Province, Bulgaria
BPO - Customer Support

For more than 15 years Easy Consult has been a trusted partner for tailor made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer or an experienced executive our team has been delivering in a time efficient and high quality manner.

On behalf of one of our clients we are looking for Customer Support Representative with Italian & English to join their team.


What you will be doing:

  • Assisting customers as first point of contact through email and live chat;
  • Keeping up to date with product and promotional information;
  • Maintain an in-depth knowledge about standard operational processes;
  • Working towards agreed goals and targets;
  • Working in an office-based environment .


Requirements:

  • Previous working experience in the iGaming and Sports betting industry 
  • Excellent level of spoken and written Italian 
  • Excellent level of spoken and written English 
  • Proven experience within a customer service environment.
  • Good computing skills, especially in web-based applications.


The company offers:

  • Competitive salary package
  • Monthly and annual performance-based bonuses
  • Transport allowance
  • Food vouchers
  • Birthday vouchers, newborn vouchers
  • Career development/advancement orientated
  • Health Insurance
  • Happy hours filled with free drinks and snacks
  • Multisport cards
  • Friendly work environment with positive teammates
  • Team-building activities
  • Great office locations


If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017

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