Customer Support Specialist with Romanian and English based in Sofia

Easy Consult is a flexible Workforce Solutions company with more than 20 years of experience, operating on a global scale across 7 countries. Through our extensive partner network we are successfully supporting global businesses worldwide. Striving to be a market leader, we are always on the look for the latest Recruitment trends, staying true to our mission of connecting great organizations with even greater people. We take personal approach to find top talents and match them with the most suitable employers, delivering accelerated business results to our clients and fostering the career growth of our candidates.

On behalf of one of our trusted clients, we are currently looking for Customer Support Specialist with Romanian and English based in Sofia to join their successful team.

What you will be doing:

- As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.
- Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.
- Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.


Ideally, your skills will include:

- Excellent communication skills;
- Near Native level of Romanian, both written and verbal;
- Advanced knowledge of English, both written and verbal;
- Previous experience in customer service or a related field;
- Customer-oriented attitude;
- Good typing and computer skills (MS Office applications);
- Proficiency in using CRM systems;
- High attention to detail and accuracy in all tasks;
- Ability to work both on your own and within a team;
- High school education.

As a company employee you will receive:

- Fulltime role with working shifts between 08:00 a.m. 10:00 p.m., Monday Sunday;
- Competitive salary with monthly performance-based bonuses;
- Convenient office location, close to bus stations and the metro;
- Comprehensive initial training and onboarding (fully paid by us);
- Professional Development and Career Navigation programs to map out the steps in your desired development;
- Health and Wellbeing initiatives;
- Relocation support if needed (accommodation and travel expenses);
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!


If this opportunity sounds appealing to you and aligns with your future career goals, you can apply by sending us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not the right match for you, but you know a person who is a perfect fit on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.

All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017.