Technical Support Engineers with German, French or Other Languages
Sofia, Sofia City Province, Bulgaria
BPO - Technical Support
For more than 15 years Easy Consult has been a trusted partner for tailor-made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long-lasting relationships with our clients, candidates, and employees.
No matter if it is about recruiting a skilled machine operator, a qualified software developer, or an experienced executive our team has been delivering in a time-efficient and high-quality manner.
Our clients are the most preferred employers in the country! We are looking for motivated people with the ability to absorb and retain information quickly and to present ideas in user-friendly language.
What you will be doing:
• Resolving technical problems and providing support for customers;
• Answering customer queries in support of computer hardware, software, network problems;
• Diagnosing, identifying, isolating and analyzing problems utilizing historical database records;
• Maintaining and updating records and tracking databases;
• Provide updates to the knowledge database with new troubleshooting information discovered in the resolution of customer calls.
Ideally, your skills will include:
• Proficiency in either of the following languages - German, English, French, Turkish or other foreign languages;
• Very good English language skills;
• Technical Support experience would be a great plus;
• Excellent problem solving and troubleshooting skills;
• Logical thinking;
• Ability to quickly adapt to new situations and changing priorities.
As a company employee you will receive:
• Excellent remuneration package;
• Additional Health Insurance;
• Corporate Trainings;
• Team building activities and corporate trainings;
• Growth opportunities.
If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English and we will contact the shortlisted candidates as soon as possible.
And if this job is not suitable for you, please share the link or recommend your friend.
Our services are free of charge for candidates.
All applications will be treated with strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017